Frequently Asked Questions

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UrbanFaithStudy is an online streaming video subscription service powered by Study Gateway that offers instant access to hundreds of video Bible sermons and topical studies from emerging and established ministry leaders. UrbanFaithStudy provides access on many devices. iPhone/iPad/iPod, Android, phones and tablets, Mac and Windows PCs.

Consumer Questions for Customer Service

What is the difference between UrbanFaith.com and UrbanFaithStudy.com?
UrbanFaith.com is a contemporary and socially engaged brand targeting African American young adults and adults committed to biblical Christianity.

UrbanFaithStudy is a digital platform that will house several series of individual videos from recognized and emerging African American pastors and thought leaders in one place. This website is designed to advance and enhance the spiritual growth of church and individual subscribers.

Is there a free trial?
Try us free for 7 days! You'll instantly have unlimited access to all of our video sermons over the Internet on your computer and smart devices.
If you enjoy UrbanFaithStudy, do nothing at the end of your trial and your subscription will automatically renew month-to-month for as long as you choose. You can easily cancel anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees. Just sign up to get started!

How long does my UrbanFaithStudy membership last?
There’s no time limit on an UrbanFaithStudy subscription. Following your 7-day free trial, you remain an UrbanFaithStudy subscriber as long as the monthly payment is made automatically from your credit or debit card.

How do I cancel my subscription?
See Support page.

How much is a monthly subscription?
The monthly subscription is $5.95 for individuals and $19.95 for churches.

How often will new videos be added?
New videos will be added continuously.

Which pastors are featured on Urban Faith Study?
UrbanFaithStudy will feature videos from some of the nation’s most recognized and emerging pastors and thought leaders in one place.

What payment methods do you accept?
Credit cards and debit cards are acceptable forms of payment.

What communication can I expect to receive? I don't want to be inundated with emails.
After the first few emails that get you oriented to UrbanFaithStudy, you will be getting a weekly newsletter to introduce you to our different studies, and give you tips and tools for your own discipleship journey. You can unsubscribe from the weekly emails at any time.

Can I watch video series as many times as I want?
Yes! There is no limit to the number of times you can watch the videos you have added to your library.

Can I share my login with anyone?
No, your login provides individual access to the streaming videos, and is intended for the use of the purchaser of the streaming videos only.

Employee/Customer Service Questions

What do I do if I have an author interested in being featured on the platform?
Please email UrbanFaithStudy@harpercollins.com

What is UrbanFaithStudy.com and who are they targeting?
UrbanFaithStudy is a contemporary and socially engaged brand targeting African American young adults and adults committed to biblical Christianity.

What is the current reach of UrbanFaithStudy.com?
UrbanFaithStudy has a Nationwide reach.

What denominations are represented?
UrbanFaithStudy will feature several speakers from different denominations.

Do employees get free access to the platform?
Yes

Author Questions

How do authors get added to the platform?
Please email UrbanFaithStudy@harpercollins.com

Will featured authors have access to the UrbanFaithStudy.com platform?
Yes